Refunds & Returns

Our products are backed with a 30 day money back guarantee.

Order cancellation

All orders can be cancelled until they are shipped.

support@stellaroffers.shop

1 (563) 272- 83 20

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. Everyone who shops at stellaroffers.shop receives the following guarantees:

• full refund if you don’t receive your order
• full refund if your order does not arrive within the guaranteed time (30 business days not including 1-3 business days processing)
• full refund if the item is not as described

Full refunds are not available under the following circumstances:

• your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
• your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

If you have any concerns, questions or issues, please contact our Customer service right away.

support@stellaroffers.shop

1 (563) 272 – 8320

Free, Easy Returns

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked!

All our products are backed with a 30-day money back guarantee.

Please contact us first and we will guide you through the steps. We are always ready to help give you the best solutions possible!

support@stellaroffers.shop

1 (563) 272 – 8320

Damaged

In the event that your order arrives damaged in any way, please email us as soon as possible at support@stellaroffers.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis and we will do our best to work towards a satisfactory solution in as little time as possible.